Social Research ¦ Market Research ¦ Behavioural Insight ¦ Evaluation ¦ SROI
Case Studies
Braintree District Council commissioned M·E·L Research to deliver a targeted doorstep engagement campaign as part of a wider Department for Communities and Local Government (DCLG) funded Recycling Rewards Scheme. The wider programme aimed to increase recycling participation amongst residents living in flats and multi-occupancy dwellings, where...
Case Studies
WSL Football commissioned M·E·L Research to undertake a mixed-method evaluation of the Fan Choice Pilot across the top two tiers of women’s professional football in England. The pilot explored whether clubs should be able to give supporters the choice to consume alcohol in view of the pitch. This represented a significant potential change to existing competition rules, with potential benefits for matchday experiences and...
Case Studies
The British Dyslexia Association (BDA) commissioned M·E·L Research to explore the lived experiences of dyslexic young people aged 18–24 who were not in employment, education or training (NEET). The research was undertaken in the context of increasing national concern about the rising number of young people who are NEET and growing policy interest in understanding the multiple factors contributing to this issue...
Case Studies
Dover District Council commissioned M·E·L Research to deliver a promotional doorstep engagement campaign in selected parts of the district. The campaign focused on improving residents’ use of the council’s kerbside recycling services and reducing contamination in the commingled recycling container. The council had identified several materials that were regularly being placed in the wrong container, including larger...
Case Studies
WRAP Cymru commissioned M·E·L Research to deliver a targeted doorstep engagement campaign in Rhondda Cynon Taf as part of the Recycle for Wales programme. The programme aimed to encourage people across Wales to recycle more materials, more often, supporting wider ambitions to reduce waste, use resources efficiently and increase participation in kerbside food waste recycling.
Case Studies
Westmorland and Furness Council Housing Service commissioned M·E·L Research to support its annual Tenant Satisfaction Measures work. The wider context was the Regulator of Social Housing’s requirement for social housing providers with 1,000 or more homes to report against a standard set of Tenant Satisfaction Measures. These measures were designed to show how landlords were performing in key areas such as repairs, complaints, treating tenants with respect, maintaining homes, keeping tenants safe and giving tenants opportunities to have their say.
Case Studies
The University of Northumbria commissioned M·E·L Research to explore public attitudes towards climate change, renewable energy and emerging solar photovoltaic (PV) technologies. While traditional solar panels are widely recognised, advances in photovoltaic technology are creating opportunities to integrate energy generation into buildings and public infrastructure in new and visually appealing ways. The University wanted to understand how these innovations would be perceived by the public and identify the factors most likely to influence future...
Case Studies
M·E·L Research partnered with Mazars LLP to deliver a large-scale business research programme on behalf of the Leeds City Region Revolving Investment Fund. The study was commissioned to provide robust evidence on business growth, innovation activity and access to finance across one of the UK's most diverse regional economies. The client required a detailed understanding of the opportunities, challenges and investment needs facing businesses across key growth sectors, while also capturing perspectives from the wider business community. The findings would inform...
Case Studies
The Aerospace Technology Institute (ATI) programme is one of the UK's largest investments in aerospace innovation, supporting the development of next-generation technologies that will help maintain the UK's global competitiveness and support the transition to Net Zero aviation. With £1.9 billion of government funding invested alongside significant industry contributions, the programme has supported hundreds of collaborative R&D projects involving aerospace manufacturers, SMEs, universities...
Case Studies
Cheshire West and Chester Council (CW&C) commissioned M·E·L Research to deliver a borough-wide behavioural change and recycling engagement programme designed to improve recycling participation, increase food waste recycling, reduce contamination and encourage residents to make better use of the Council’s waste and recycling services. The programme was delivered in partnership with Cheshire West Recycling (CWR) and focused on engaging residents directly at their homes to understand barriers to participation and support behaviour change.
Case Studies
M·E·L Research was commissioned by the University of Cambridge to support a study exploring emotionally based school non-attendance among secondary and sixth form pupils across the UK. The research focused on young people experiencing anxiety-related barriers to attending school, including school refusal, school phobia, and partial attendance behaviours such as avoiding specific lessons or leaving school early due to distress. This is a complex and sensitive research area, involving young people aged 11–18 who may be experiencing mental health challenges...
Case Studies
Innovate UK Business Connect (IUKBC) exists to accelerate UK innovation by connecting businesses, innovators, researchers and opportunities across the innovation ecosystem. As part of its strategic direction, IUKBC was seeking to move beyond measuring activity levels and instead demonstrate the value and impact its support generates for businesses and the wider innovation system. M·E·L Research was commissioned to provide robust evidence on the outcomes and impact of engagement with IUKBC. The study was designed to understand the extent to...
Case Studies
North Northamptonshire Council commissioned M·E·L Research to conduct a Tenant Satisfaction Measures survey among its council housing tenants. The work was undertaken to provide the Council with robust, representative evidence on tenants’ views of its housing service, in line with the requirements of the Regulator of Social Housing. The research needed to measure performance across the 12 Tenant Satisfaction Measures, covering overall satisfaction, repairs, home maintenance, safety, engagement, complaints, communal areas, neighbourhood contribution...
Case Studies
The Legal Services Board commissioned M·E·L Research to explore how consumers might respond to future developments in artificial intelligence within legal services. The research was designed to support the Legal Services Board’s wider strategic focus on encouraging innovation in legal services while ensuring that consumers remained protected from potential harm. The wider context was a legal services market in which AI-enabled tools were becoming increasingly visible to consumers. General-purpose AI assistants, such as chatbot-style tools, were already being used by some people as an initial source of...
Case Studies
M·E·L Research was commissioned to undertake a survey of residents living within a tightly defined geographic area surrounding Denham's Corner. The research was commissioned to inform decision-making around proposed local infrastructure changes that had the potential to affect residents' access to and use of the surrounding environment. Given the small size of the affected community, it was essential that the research captured the views and behaviours of local residents who would be directly impacted by any future changes. The client required robust...
