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Case Studies

Case Studies

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WRAP Cymru: Recycle for Wales Doorstep Engagement Campaign in Rhondda Cynon Taf County Borough Council

M·E·L Research was commissioned by WRAP Cymru to deliver and evaluate a targeted doorstep engagement campaign on behalf of Rhondda Cynon Taf County Borough Council. The campaign formed part of the wider Recycle for Wales programme, which aimed to encourage residents across Wales to recycle more materials, particularly food waste, in support of Welsh Government...

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Case Studies

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South Oxfordshire District Council: Waste & Recycling Doorstep Survey and Engagement Campaign

M·E·L Research was commissioned by South Oxfordshire District Council to deliver a large-scale doorstep survey and engagement campaign focused on improving recycling behaviours within communal housing developments. The council wanted to better understand the barriers preventing residents living in flats and other communal properties from using recycling services effectively.

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Case Studies

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Macmillan Northern Ireland: Prehabilitation Programme Evaluation

Macmillan Cancer Support commissioned M·E·L Research to carry out an independent evaluation of the Northern Ireland Regional Integrated Cancer Prehabilitation Programme. The programme was designed as a test of change to embed personalised, early-intervention support into cancer pathways across Northern Ireland, bringing together all five Health and Social Care Trusts and 11 local councils. Its focus was on supporting adults diagnosed with cancer...

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Case Studies

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WRAP: Barriers to Recycling Evidence Review

WRAP (Waste & Resources Action Programme) commissioned M·E·L Research to undertake an evidence review examining the barriers that prevent households from recycling effectively. The study built upon M·E·L Research's earlier work for WRAP, which had established a widely adopted conceptual framework for understanding barriers to household recycling. As recycling services, collection systems and public expectations had evolved, WRAP required an updated evidence base to understand...

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Case Studies

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West Midlands Police: Trust and Confidence Panel Survey

West Midlands Police wanted to explore residents' confidence and trust in local policing, especially in the context of controversy around the Aston Villa/Maccabi Tel Aviv football game which led to the resignation of the Police and Crime Commissioner. A larger body of work was commissioned by the OPCC, while this project was designed to get a quick snapshot for WMP. This was a mixed methods project, including a quantitative panel survey and qualitative focus groups.

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Case Studies

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Leicester City Council: Doorstepping Campaign and Participation Monitoring Evaluation

Leicester City Council commissioned M·E·L Research to design, deliver and evaluate a large-scale doorstepping campaign to increase participation in its kerbside orange bag recycling service. The Council wanted to improve both the quantity and quality of household recycling by encouraging greater participation, increasing understanding of what could be recycled, and addressing barriers associated with problematic...

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Case Studies

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British Dyslexia Association: Research with Dyslexic Adults in the Workplace

The British Dyslexia Association (BDA) commissioned M·E·L Research to undertake a substantial mixed-method research study exploring the experiences of dyslexic adults in employment in England. The BDA wanted to build a robust evidence base around the lived experiences of dyslexic employees, looking beyond the practical challenges associated with dyslexia to understand its wider impact on people’s working lives. This included exploring confidence, wellbeing...

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Case Studies

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North East Combined Authority: Early Events Programme Evaluation

The North East Combined Authority (NECA) commissioned M·E·L Research to evaluate its Early Events Programme, a major programme of investment in cultural and community events across the North East. The programme formed part of NECA’s wider ambitions around inclusive economic growth, strong communities, cultural development and environmental sustainability, and was intended to provide an evidence base to inform the...

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Case Studies

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Recycle for Wales: Doorstep Engagement Campaign

WRAP Cymru commissioned M·E·L Research to deliver and evaluate a targeted doorstep engagement campaign as part of the wider Recycle for Wales behaviour change programme. The campaign formed part of the Welsh Government's ambition to increase recycling rates and reduce waste by encouraging greater participation in food waste recycling services across Wales. Working alongside Blaenau Gwent County Borough Council, the campaign focused on increasing participation in kerbside food...

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Case Studies

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Help for Heroes: Development and Learning Partnership

Help for Heroes commissioned M·E·L Research as a learning partner to support the development of a practical learning and evaluation framework for its Community Development approach. This was not a traditional evaluation focused primarily on assessing programme performance or impact. Instead, the central purpose was to work collaboratively with Help for Heroes to understand what meaningful change looked like within communities, how that...

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Case Studies

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re3 Partnership: HWRCs User Satisfaction Research

M·E·L Research was commissioned by the re3 Partnership to undertake user satisfaction research across its Household Waste Recycling Centres (HWRCs) in Reading and Bracknell. The study formed part of an ongoing programme of customer satisfaction measurement, enabling the partnership to compare performance with previous survey waves and monitor changes in user behaviour, service satisfaction and awareness over time. The research sought to...

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Case Studies

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Shelter: Outcomes Survey

Shelter commissioned M·E·L Research for a second year to deliver its established Outcomes Survey research programme, providing robust and consistent evidence of the impact of its services on the people it supported. The research engaged individuals who had contacted Shelter for support, following up with them at least three months after their case had closed in 2025. This allowed the research to explore outcomes after service users had had time to act on, or experience the effects of...

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Case Studies

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Greater Manchester Combined Authority: HWRC User Survey

Greater Manchester Combined Authority (GMCA) commissioned M·E·L Research to undertake a comprehensive user survey across its network of Household Waste Recycling Centres (HWRCs) as part of a wider waste composition analysis programme. GMCA had set an ambition to increase household recycling rates and reduce residual household waste, requiring a stronger understanding of how residents...

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Case Studies

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Hightown Housing Association: Quantitative Customer Research

Hightown Housing Association commissioned M·E·L Research to undertake an independent programme of customer research to inform the development of its emerging corporate and customer strategies. The organisation wanted a robust evidence base showing whether its proposed strategic direction reflected the priorities and expectations of its customers. The research explored what customers...

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Case Studies

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Dataglow Energy: Door-to-Door Resident Interviews

The client was Dataglow who are proposing a village heat network in Melbourn. The scheme aimed to provide low-carbon heating by using pipes under the streets to carry water warmed by waste heat from a small data centre. This warmed water would then be looped through residents’ new Ground Source Heat Pumps, improving efficiency and helping to reduce bills. By installing Ground Source Heat Pumps at scale, the project also sought to reduce...

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