Our philosophy is to work collaboratively and in partnership with our clients to deliver clear insights and solutions that are transformational. Fundamentally, it’s our passionate and dedicated people and their consultancy skills that make a difference.
We believe in empowering our people to make a positive difference, using their passion, curiosity and skills in listening, to better understand people and society.
Putting People First: We work as one team to make a difference to people’s lives. We care and show empathy. We treat everybody with respect, honesty and dignity.
Customer Focused: We always go the extra mile to ensure our insight makes a difference and can deliver positive outcomes.
Curious and Passionate: We are inquisitive thinkers, committed to giving a voice to audiences who need it even when this is challenging.
Professional integrity We always do the right thing and proudly uphold the standards of our profession.
Our approach to social value
We believe that all businesses have a duty to be socially responsible, to re-invest in society, be active contributors to the local community, and to minimise their environmental impacts. We push for social value – in why we work, how we work and who we work with. In practice this means:
Only work with clients who demonstrably try to support social value.
We specialise in complex questions and difficult topics, with audiences that are seen by many as too hard to engage, or too easy to ignore – and we challenge our clients to do the same.
We are a Real Living Wage Employer
We donate 5% of profit to charities, above and beyond our project-level social value commitments and charitable donations.
We push our team to deliver insight in the most ethical and engaging way possible.
We support members of our team in their own social endeavours and to live our values. All staff receive two days per annum of paid leave to support a cause of their choosing
We undertake pro-bono research, and deliver the Research with a Purpose omnibus twice a year.
We have in-house mental health first aiders, and the team can access a bespoke healthcare package for both physical and mental health support
To support our delivery of social value, a corporate social responsibility delivery team of 12 staff drawn from all levels of the organisation is in place. This ensures that delivery in this area is led by the passions and interests of our team members.
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As part of our commitment to creating positive social impact through research, we continue to invest in initiatives such as Heard. Heard creates opportunities for people from different backgrounds and communities to contribute their experiences to research, helping ensure a wider range of voices can inform decisions that affect society.
Our quality is never an accident, it is always the result of intelligent effort.
Market research can be fraught with issues surrounding transparency, data security and the quality of analysis applied to research. That’s why we’re fully accredited to ISO 9001, 20252 and 27001 as well as cyber essentials plus certified.
How do we demonstrate the true value of culture and heritage? And are we measuring everything that matters?
These were two of the questions that stood out during the third day of the Culture and Heritage Capital: Putting Theory into Practice conference.
Cultural organisations have long recognised that their impact extends beyond visitor numbers, ticket sales and tourism revenue. Museums, heritage sites and cultural programmes can support mental health and wellbeing, strengthen community connections, create opportunities for learning and preserve our shared…
M·E·L Research is pleased to be working with the British Film Institute (BFI) on a three-year evaluation of the BFI Film Academy programme. Since 2012, BFI Film Academy has supported young people to develop skills, confidence, knowledge and networks and explore routes into careers across the screen industries. The refreshed 2026–2029 programme builds on this experience, creating connected pathways from early engagement through to specialist training, mentoring, placements and industry-facing progression, with a strong emphasis on…
M·E·L Research is pleased to welcome four new colleagues to our growing team, strengthening our research and evaluation expertise as we continue to expand our services and support clients.
The appointments of Laura Karban, Associate Director; Bethan Jewsbury, Senior Evaluation Managers; and Chloe Parker, Research Manager, alongside Rhoslyn Davies, who joins us on a short-term basis to provide additional senior evaluation support, bring a wealth of experience across social research, evaluation, public policy…
It was an absolute honour to attend the Women’s Health Conference in London this week, bringing together clinicians, policymakers, campaigners and others passionate about improving women’s health.
As a researcher specialising in women’s health social research, I was excited to have the opportunity to learn, be challenged and exchange ideas with people who share that passion. And I wasn’t disappointed.
There has (quite rightly) been a lot of discussion recently about the gender health gap. But some of the evidence shared…
We are pleased to be working with the MS Society on new health and care social research exploring how health and care services can better support people with multiple sclerosis (MS) and help reduce avoidable hospital admissions.
The health and care social research study will focus on opportunities for earlier intervention and more coordinated, preventative support, while recognising that hospital admission is sometimes clinically necessary. It will…
Last week, I had the opportunity to speak at Collections Inside & Out, a symposium hosted at National Trust Chirk Castle & Garden, bringing together people working across gardens, horticulture, heritage, collections and interpretation.
I was, perhaps, a slight interloper among so many people with deep horticultural expertise but every presentation was incredibly interesting and I learned a lot – and broadly managed to follow the general flow of what was being said (still not 100% au fait with taxa…
We’re pleased to share that our Commercial Director, Elliot Simmonds, will be speaking at the Collections Inside & Out symposium at National Trust Chirk Castle & Garden on 24 September 2026. Bringing together professionals working across heritage collections, gardens and landscapes, the symposium will explore the relationship between indoor and outdoor heritage and the opportunities created by thinking about them as part of a connected visitor experience.
Elliot’s session, “Integrating Indoor…
Across Europe, we have seen devastating wildfires destroy homes, habitats and communities. They offer us a powerful analogy for how we think about suicide prevention.
When a fire is raging, everything must be done to put it out. Firefighters, emergency services and communities mobilise to save lives. But even when the fire is eventually extinguished, enormous damage may already have been done, and recovery can take years. That is why fire services don’t only fight fires. They also invest in prevention: identifying risks, educating people, installing smoke alarms, creating fire breaks and trying to stop…
M·E·L Research joined the British Dyslexia Association (BDA) at the House of Lords this week for the launch of a new report exploring the experiences of dyslexic young people who are not in employment, education or training (NEET).
Tamsin Maries, Senior Research Manager, and Elliot Simmonds, Commercial Manager, represented M·E·L Research at the event…
