Our philosophy is to work collaboratively and in partnership with our clients to deliver clear insights and solutions that are transformational. Fundamentally, it’s our passionate and dedicated people and their consultancy skills that make a difference.
We believe in empowering our people to make a positive difference, using their passion, curiosity and skills in listening, to better understand people and society.
Putting People First: We work as one team to make a difference to people’s lives. We care and show empathy. We treat everybody with respect, honesty and dignity.
Customer Focused: We always go the extra mile to ensure our insight makes a difference and can deliver positive outcomes.
Curious and Passionate: We are inquisitive thinkers, committed to giving a voice to audiences who need it even when this is challenging.
Professional integrity We always do the right thing and proudly uphold the standards of our profession.
Our approach to social value
We believe that all businesses have a duty to be socially responsible, to re-invest in society, be active contributors to the local community, and to minimise their environmental impacts. We push for social value – in why we work, how we work and who we work with. In practice this means:
Only work with clients who demonstrably try to support social value.
We specialise in complex questions and difficult topics, with audiences that are seen by many as too hard to engage, or too easy to ignore – and we challenge our clients to do the same.
We are a Real Living Wage Employer
We donate 5% of profit to charities, above and beyond our project-level social value commitments and charitable donations.
We push our team to deliver insight in the most ethical and engaging way possible.
We support members of our team in their own social endeavours and to live our values. All staff receive two days per annum of paid leave to support a cause of their choosing
We undertake pro-bono research, and deliver the Research with a Purpose omnibus twice a year.
We have in-house mental health first aiders, and the team can access a bespoke healthcare package for both physical and mental health support
To support our delivery of social value, a corporate social responsibility delivery team of 12 staff drawn from all levels of the organisation is in place. This ensures that delivery in this area is led by the passions and interests of our team members.
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Our quality is never an accident, it is always the result of intelligent effort.
Market research can be fraught with issues surrounding transparency, data security and the quality of analysis applied to research. That’s why we’re fully accredited to ISO 9001, 20252 and 27001 as well as cyber essentials plus certified.
M·E·L Research is delighted to be working with the British Dyslexia Association once again, this time on a new study exploring the experiences of adults with dyslexia in the workplace. This research will build a deeper understanding of how dyslexia impacts working lives, with a particular focus on employment, inclusion and participation. The study will generate robust evidence to help inform future policy…
Yesterday, I attended the MRS Conference 2026, where this year’s theme was “Research on the Edge: Building Our Futures.” The event brought together researchers, strategists and industry leaders to explore how insight is evolving in a world shaped by rapid technological change, shifting trust and increasingly complex audiences. Across the day’s sessions, several themes came through strongly. AI was a constant presence in the discussion, but so were questions about trust, demographics and the enduring value of human insight.
M·E·L Research has been shortlisted as a finalist at the 2026 Football Business Awards in the Women’s Football Business Award category. The nomination recognises our work supporting WSL Football in evaluating the Fan Choice: Alcohol in the Bowl pilot, an initiative exploring how greater flexibility and fan choice can enhance the matchday experience in women’s football. Being shortlisted recognises the collaborative work between…
Fertility awareness in the UK remains surprisingly low, despite fertility problems affecting millions of people. Fertility is often framed as a women’s issue. But the reality is that fertility problems can impact men, women and non-binary people. Yet conversation, and the support available in many workplaces, does not always reflect this. At M·E·L Research, we believe better evidence can help drive more informed conversations and more supportive environments for people experiencing fertility challenges.
We are inviting applications for an Insights Executive to join our growing social research team. Building on the many successes in 2025, M·E·L Research has exciting plans for 2026! To support our growth ambitions we are seeking to appoint an Insights Executive to support the design, delivery, analysis and reporting of a wide range of quantitative and qualitative social research projects. This is a deliberately broad and developmental role, suited to an early-career researcher, graduate, or…
M·E·L Research is proud to be supporting Women’s Super League (WSL) Football by delivering the evaluation of the second phase of the Fan Choice: Alcohol in the Bowl pilot – a pioneering initiative that allows fans to drink alcohol in their seats at women’s football matches and will enhance fan choice across women’s football. Elliot Simmonds, Client Solutions Director at M·E·L Research, commented…
M·E·L Research is delighted to announce its appointment to deliver the formative evaluation for First Light, the major redevelopment of the Royal Observatory Greenwich (ROG). The multi-year project, supported by £9.7 million from The National Lottery Heritage Fund, will transform one of the UK’s most iconic scientific and cultural landmarks. The First Light project marks a bold new chapter in the…
When people hear the phrase trauma-informed research, they often assume it is primarily about ethics. Being sensitive. Using careful language. Avoiding harm. And that is true. But in Armed Forces community research, trauma-informed practice is not only the right thing to do. It is also one of the most effective ways to improve the quality, credibility and usefulness of evidence. Because when research involves experiences like recovery, mental health, family stress, transition to civilian life, identity change, injury, loss, or barriers to support, we are not just…
At M·E·L Research, our approach to working with clients is rooted in collaboration and partnership. We are committed to delivering insightful and transformative solutions. At the heart of this is our team’s dedication not only to high quality consultancy, but to creating meaningful social value alongside our clients. As part of our social value commitment within our contract with the Midlands housing association, Midland Heart, we recently stepped away from our desks and into the gardens of two of…
