×

Join our Online Panel, Heard

Related Services

Academic Research Support Services
Brand Tracking Research
Campaign Evaluation Research
Doorstep Engagement Programmes
Join our Online Panel
Public Attitudes Polling
Residents’ Surveys
Evaluation & Learning Partner
Quantitative Research
Qualitative Research
Employee Experience Research
Customer Experience Research

What is Heard?

Heard is M·E·L Research’s participant panel, giving people across the UK opportunities to share their experiences and opinions through research.

Members may be invited to take part in online surveys, interviews, focus groups, online communities and occasional in-person research.

By joining Heard, you can:

  • Share your views on issues that affect people and communities
  • Help organisations make better-informed decisions
  • Receive rewards as a thank you for your time

We work with public bodies, charities, businesses and other organisations that want to better understand people’s experiences.

Whether you regularly take part in research or have never done it before, we would love to hear from you.

What’s in it for you?

Your time and experiences are valuable. When a suitable opportunity becomes available, we will explain what the research involves, how long it should take and what reward is being offered. You can then decide whether you would like to take part.

Join Heard

How it Works

Join Heard
Complete our short sign-up survey and tell us a little about yourself. This helps us identify research opportunities that may be relevant to you.

Hear from us when there’s a match
When a suitable opportunity becomes available, we will contact you with information about the research, what it involves and the reward available.

Take part and be rewarded
Choose whether you would like to participate, share your views and receive the reward described in your invitation.

Qualitative Access Panel: A woman filling in a survey on a tablet device.

Built on Trust

We understand that research sometimes involves sharing personal experiences. We want everyone who joins Heard to feel informed, comfortable and in control.

  • Taking part in every research opportunity is optional
  • You can decline any invitation without giving a reason
  • You never have to answer a question you are uncomfortable with
  • Your information is kept secure and handled in line with data protection law
  • We will be clear about what each project involves and how your information will be used
Click here to view our privacy policy
Qualitative Access Panel: Lots of hands on top of each other.

Ready to join Heard?

Join Heard and help organisations make better decisions by sharing your experiences and opinions.

The sign-up survey only takes a few minutes. It helps us understand a little more about you so that we can invite you to relevant research opportunities.

Join Heard

Related Services

Services

Article cover image size 324 x 211px Photo Collage 2026 08 04T151719.289

Doorstep Engagement Programmes

Doorstep engagement provides a direct and effective way for councils, housing providers, utilities, charities and other public service organisations to reach people in their own communities. A well-designed doorstep engagement programme can do more than distribute information. It can help organisations understand why people are not using a service, address practical barriers, provide tailored support and encourage lasting behaviour change.

View service

Services

Campaign Evaluation Research Company

Campaign Evaluation Research

In order to maximise the impact of campaign investment M.E.L Research can test early creative ideas, through to final copies of creative. We can offer feedback on all types of creative including TV, posters, press, online, social media and radio. This can be done using various methodologies depending on the type of feedback needed, and the type of creative.

View service

Services

Public-attitudes-polling

Public Attitudes Polling

We specialise in large scale national polling to help policymakers and organisation leaders make informed decisions. Our accurate, reliable, and unbiased insights help to explore public attitudes on a range of social issues.

View service

Services

Public-attitudes-polling

Residents’ Surveys

We have considerable expertise in engaging with residents in order to provide local authorities with an understanding of local priorities, neighbourhood issues and the quality of local service delivery. We are passionate about giving residents a clear voice in shaping services and improving neighbourhoods.

View service

Services

Brand Tracking Research Company

Brand Tracking Research

At M·E·L Research we believe that brand strength is built in different ways, but fundamentally being authentic to your brand identity throughout all contact points is essential.

View service

Services

Academic Research Support Services Social Research Agency

Academic Research Support Services

Our dedicated team is poised to offer unparalleled support across various research requirements, adhering strictly to the highest ethical standards, ensuring every project we undertake is trauma-informed and fully integrates Equality, Diversity, and Inclusion (EDI) principles, and utilising our own in-house team for the full range of fieldwork and analysis approaches.

View service

Services

qual

Join our Online Panel

The M·E·L Research Panel members take part in a variety of qualitative research, including one-to-one interviews, focus groups, and online workshops. Each project explores real-world social issues that matter, covering topics such as health, education, local government, and equality, diversity and inclusion (EDI), plus much more.

View service

Services

quant

Quantitative Research

We have over 35 years’ experience in running quantitative research studies for a range of public services clients; from residents consultations to health and well-being studies to Survey of Tenants And Residents (STAR) projects amongst others.

View service

Our Team

Research & Evaluation

Article cover image size 324 x 211px Photo Collage 2026 10 05T151805.528

Chloe Parker, Research Manager

View Team Member

Senior Management

Elliot Simmonds Market Research MEL Social Research

Elliot Simmonds, Commercial Director

View Team Member

Research & Evaluation

Gayle Higginson in a red floral dress

Gayle Higginson, Research Manager

View Team Member

Research & Evaluation

Article cover image size 324 x 211px Photo Collage 2026 09 22T135120.521

Laura Karban, Associate Director

View Team Member

Case Studies

Case Studies

Article cover image size 324 x 211px Photo Collage 2026 08 19T122222.872

Braintree District Council: DCLG Recycling Rewards Scheme Door-to-Door Canvassing Campaign

Braintree District Council commissioned M·E·L Research to deliver a targeted doorstep engagement campaign as part of a wider Department for Communities and Local Government (DCLG) funded Recycling Rewards Scheme. The wider programme aimed to increase recycling participation amongst residents living in flats and multi-occupancy dwellings, where…

View Case Study

Case Studies

Article cover image size 324 x 211px Photo Collage 2026 08 17T164529.283

WSL Football: Mixed-Method Evaluation of the Fan Choice Pilot

WSL Football commissioned M·E·L Research to undertake a mixed-method evaluation of the Fan Choice Pilot across the top two tiers of women’s professional football in England. The pilot explored whether clubs should be able to give supporters the choice to consume alcohol in view of the pitch. This represented a significant potential change to existing competition rules, with potential benefits for matchday experiences and…

View Case Study

Case Studies

Article cover image size 324 x 211px Photo Collage 2026 07 10T124622.069

Westmorland and Furness: Tenant Satisfaction Measures Survey

Westmorland and Furness Council Housing Service commissioned M·E·L Research to support its annual Tenant Satisfaction Measures work. The wider context was the Regulator of Social Housing’s requirement for social housing providers with 1,000 or more homes to report against a standard set of Tenant Satisfaction Measures. These measures were designed to show how landlords were performing in key areas such as repairs, complaints, treating tenants with respect, maintaining homes, keeping tenants safe and giving tenants opportunities to have their say.

View Case Study

Case Studies

Article cover image size 324 x 211px Photo Collage 2026 06 22T122121.318

University of Northumbria: Solar Photovoltaic Panel Design Quantitative Survey

The University of Northumbria commissioned M·E·L Research to explore public attitudes towards climate change, renewable energy and emerging solar photovoltaic (PV) technologies. While traditional solar panels are widely recognised, advances in photovoltaic technology are creating opportunities to integrate energy generation into buildings and public infrastructure in new and visually appealing ways. The University wanted to understand how these innovations would be perceived by the public and identify the factors most likely to influence future…

View Case Study

Enquire about
Qualitative Market Research

    Cookies & Privacy

    This website uses cookies to ensure you get the best experience on our website.

    Okay   More
    Powered by  GDPR Cookie Compliance (opens in a new tab)
    Cookie Overview

    This website uses cookies so that we can provide you with the best user experience possible.

    Cookies are stored in your browser and perform functions such as recognising when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. They help us improve our service to you and others.