M·E·L passes ISO audits with flying colours

The quality of the work we deliver is paramount to ensuring clients are happy with the work we do. We have invested a great deal of time and energy since 2020 to achieving and maintaining our ISO quality accreditations for 9001 (Quality Management), 20252 (Market, opinion and social research) and more recently 27001 (information security), including appointing a dedicated Quality Compliance Officer to ensure we meet the requirements of each of the standards.

Last week, we were externally audited across all 3 standards, and we are delighted to have passed all three with flying colours! So much so, that there were no non-conformance areas identified, and not even any areas for improvement noted! In total, across the 3 standards, 91 positive observations were made. We are really proud of our team who made this all possible, particularly Toni Hogg and David Chong-Ping.

For further information about our quality assurance standards, click here.