Research & Evaluation
Social Research ¦ Market Research ¦ Behavioural Insight ¦ Evaluation ¦ SROI
We provide finance, money and debt market and social resarch services to various organisations to help improve financial well-being and support the delivery of efficient, effective financial services that align with the needs of individuals and communities. We also work with third sector organisations and public sector bodies to support those who have got in to financial difficulty or who are being supported through debt management or financial decision advice. Our areas of specialisation include:
Measuring Financial Well-being: We assess people’s perceptions of financial security and the factors influencing it. We use quantitative surveys to gauge residents’ financial perspectives and employ deliberative methods to understand the underlying causes of financial concerns among groups facing heightened financial vulnerability.
Collaboration with Financial Education Programmes: We engage in specific projects with organisations focused on reducing financial abuse, financial vulnerability and enhancing financial literacy among vulnerable populations.
Enhancing Confidence in Financial Services: We investigate the confidence levels individuals have in local, national and global financial services and explore ways to improve trust and satisfaction.
Budgeting and Financial Priorities: We assist financial decision-makers in budget planning and identify the financial issues that residents prioritise.
Managing Debt and Financial Choices: We examine how individuals make choices regarding debt management and their experiences with various financial services. This includes, for instance, working with social housing providers to gather feedback from those dealing with debt-related issues.
Navigating the Financial Justice System: We explore the experiences of individuals who require recourse within the financial justice system, helping to identify areas for improvement.
Sector-Wide Learning and Development: We assess the learning and development needs within the finance sector, collaborating with NGOs, charities and the public sector to enhance industry knowledge and practices.

We offer a diverse range of research methodologies tailored to the specific audiences in question, including:
M·E·L Research possesses in-house expertise and resources to deliver comprehensive solutions for various finance, money, and debt-related research projects. Our team is skilled at engaging with vulnerable or hard-to-reach audiences, ensuring that the voices of those disproportionately affected by financial policies, economic events, and debt-related challenges are heard and considered.
Ready to take the next step and learn how we can assist your organisation with market research and analysis?