Researching SEND services in Cumbria

M·E·L Research has just completed a comprehensive research project into the experience of the parents and carers who receive Special Educational Needs and/or Disabilities (SEND) services in Cumbria.


In 2019 The Ofsted and Care Quality Commission produced a report into the partnership formed by North Cumbria Clinical Commissioning Group, Morecambe Bay Clinical Commissioning Group, Cumbria County Council and Cumbria Parent Carer Forum to improve the quality and accessibility of children and young people with disabilities or Special Needs. The results of the report identified improvements were needed across many areas, so the four agencies committed to researching the views and experiences of the parents and carers involved in the programme, in the hope that this would fuel plans for improvements in the delivery of the services.

M·E·L Research designed questionnaires for parents/carers and children using the service.  The questionnaires were sent out to all the parents/carers of all children in Cumbria who received SEND services and had an Education, Health and Care Plan. In total over 500 responses were received from adults and from over 350 children and young people too, so the insight not only provided useful information about the experience of those with children using SEND services, but those directly receiving the services as well.

The research data was collected in 2019 and delivered earlier this year, providing valuable information that would help the four agencies involved to make necessary changes to the overall quality, accessibility and long term delivery of the SEND services throughout Cumbria in the future.

If you have a similar project in mind or would like more information about Parent and Child Research, please speak to one of our team today on 0121 604 4664