Evaluating Mind's Side by Side Programme

Now more than ever, mental health services are in high demand and we need to better understand what delivery models have the greatest impact on the people who need them. What better time to reflect on what we have learned over the last two years working with Mind and their Side by Side programme.


During 2018 and 2019 we worked with Mind Cymru evaluating their Peer Support model in four locations in Wales. The programme aimed to improve the capacity of individuals with lived experience and community-based organisations to lead impactful peer support activities. To support Mind, we delivered a formative and summative evaluation of their programme. An evaluation framework and programme theory were developed, and we used mixed methods to collect the data.

“Working with MEL over the past 3 years has helped Mind to better understand the needs of the peer support community across Wales. Peer support can be a lifeline, in particular at a time when many of us are feeling increasingly isolated. Through our partnership with MEL, we now know how important it is to support local groups, and how best to meet to help peer support grow and thrive.”

“Moving forward, we're looking forward to launching the results in early 2021 and exploring how we work with Local Minds to imbed our learning in Mind's future strategy, moving into 2021 and beyond.”

To find out more please watch our videos below. The first video tells you more about our evaluation of the programme and the second video shows the impact the programme has had on one Peer Leader and her group:

Our Evaluation

Carol's story

If you have a similar project that you would like to discuss, please get in touch with Anne Forshaw (Research Director, Health and Wellbeing) on 0121 604 4664, or email anne.forshaw@melresearch.co.uk.