Samaritans provide a 24-hour emotional support service to people across the country. Volunteers are at the heart of this, with over 20,000 delivering their valuable work across Samaritans’ branches.
But some people face challenges with a traditional volunteering model, limiting their ability to commit to volunteering. Samaritans are therefore piloting a new model of volunteering and want this evaluated. This approach offers volunteers more flexibility over how much time they can give, the location where they volunteer and channel to support service users (e.g. phone, online chat).
We are evaluating this pilot over the coming months. This will include:
This evaluation will help Samaritans to decide the best way for people to volunteer and support the people they listen to every day.
You can see more about the valuable work done by Samaritans on their website:www.samaritans.org.