About M·E·L Research

M·E·L Research is one of the UK’s leading social research and behavioural insights consultancies.

Our vision is to make a positive difference to organisations, employees, customers and wider society.

Our mission is to empower our people to make a positive difference, using their passion and skills in listening to and understanding people, to provide actionable insight, that helps our customers deliver better public services.

We are a values driven organisation, with a social, ethical and environmental conscience. We believe that all businesses have a duty to be socially responsible, to re-invest in society, be active contributors to the local community, and minimise their environmental impacts and we are active endorsers of the Social Value Act.










We have five values:

It is these values that shape and define us. We are in business to make a positive contribution to communities and wider society. This forms the ‘bedrock’ and ‘cornerstone’ of our purpose. It is why we do the work we do.  Understanding people and providing people with a voice is critical to organisational success and helping to deliver great services to customers, service users, residents and the wider community, especially the vulnerable.


M·E·L Research stands for measurement, evaluation and learning. 

With over 35 years’ experience of working across key areas of the public services arena, we can help clients with their social research and behavioural insights needs. To find out more about our key specialisms, please visit our 'Sectors' page.